Stratus spectrumvoip. Example: extension number = 1002 domain = xyzcorporation. Stratus spectrumvoip

1. Navigate to Stratus; Log in to the web portal. See all. All after-hours calls will be routed to a voicemail box for you to leave a message. Call Queues Tab. When launching the SpectrumVoIP Mobile App for the first time, the user will be presented with the login screen. In the In Queue Options tab, set the ring timeout. It may take a few seconds to show a reaction. The StratusCONSOLE ContactsAdding an Auto Attendant. Inbound and Outbound SMS / MMS messages – $0. Stratus has the ability to record all calls on your account. If you have never log in before please contact tech support to register a new account. We’ve designed these new features to make business communications easier and more productive for you and your team. press the button labeled “Message” on the device. An additional option is have a. This is an alternative to unplugging your desk phone and taking it home. Open a web browser and go to stratus. SpectrumVoIP secures your secrets using industry best practice methods to salt and repeatedly hash your credential. 00. Star Code Action *36 Group Pickup *38 Domain Pickup *40 Activate ForwardScroll and tap SpectrumVoIP Stratus in the list of applications. The Bulk User Edit feature allows the selection of multiple users and then to edit specific values all. Pass: web portal password. Stratus. See Our Plan Pricing . You would enter “[email protected]”. Scroll to the bottom of the page and find the change voicemail PIN section. To configure the application's settings, touch the Settings icon (5). Speed Dial. User Guides for SpectrumVoIP's Stratus Platform. Username:Users of SpectrumVoIP’s cloud-based phone service may use this app to make and receive calls from their iOS device as if dialing from their SpectrumVoIP desk phone. Each CDR contains call duration and can be sorted by categories like inbound & outbound calls, missed calls and extension to extension calling. During an active call, you would press, Transfer, 0-3-1-0-2, Transfer. . Call History in the SpectrumVoIP Stratus App. Remember me Forgot Password. 3. Stratus Web Portal is an adaptable, user-friendly platform that delivers high-quality access without the high cost. You can also add additional Notes. appears. Manage all your phone. For example, inbound calls can be routed to a Call Queue during a company's business hours and then routed to an out of office message otherwise. Change the Name, Department, Email Address (es), PIN, and Password, as appropriate, and then click the Save button at the bottom of the screen. This will send the current caller straight to the mailbox of user 102. This is the Highest Admin privilege for SpectrumVoIP Customers. - Close the selected URL and your call will resume recording right away. does not store personal. Please note, these same features often work the same if not identically on other phone models and this guide can be used with them as well. Our US toll free number is: 800-221-6588 and international phone number is: +1 602-852-3200. Name the new call queue, designate an extension, and then across from Type, select "Tiered Round-robin". Press 3 to send messages (This will prompt you to record a message, this message will play before the voicemail that you intend to forward. 0388 [email protected]. Find out how one of our. Press the OK button on the handset, and then select Settings. The Notification dot (6) on the tabs keeps track of the number of unread messages or missed calls in the application. The phone. The attached document shows how some of the most commonly used features can be operated from a Yealink desk phone. com provides SSL-encrypted connection. No more worrying about outages or weak connectivity. Once uploaded, the music on hold will play for the entire account whenever someone is on hold. This Menu Tree can be accessed from your phone by pressing the Message Button. These are the list of Feature Prefixes for Stratus. Under the Pre Queue Options Tab, set Require Agents to 'Yes'. 0, 1. Locate the music you wish to upload, enter in a song name, and click “Upload. On that recording entry, touch Information (2) → Prevent Deletion. Once you press the * key, you will hear a prompt to enter your voicemail PIN followed by. Welcome to the SpectrumVoIP family! We’ve designed the easiest-to-use, most streamlined digital phone system available. 2. The directory is set up through the Stratus Web Portal (stratus. Group Texting - Texting in Stratus supports sending messages to multiple destinations; Web Portal Texting: Go to our web portal at stratus. Accessing the StratusCONSOLE. Sign up for new account ». If call recordings are enabled, SpectrumVoIP will host the recordings in the web portal for 30 days. Next, if this is your first time creating this rule, we will need to make a Time Frame for the forward. This should open a new tab in your browser for the StratusCONSOLE. 1. There are 3 potential ways a Stratus user would be able to fax. The Add Music pop-up window. Invoices are sent out approximately on the 15th of every month. Press 1 to record a new greeting. Contacts. 3. Record - If you need to record a message you can select the Record Button. Whether your company wants to reduce its phone infrastructure with SIP, secure seamless communication with Hosted PBX, get access to unlimited rollover lines, or any other VoIP features-we can help. Adjust the permissions shown for the app as needed. Call Recording: You can still take advantage of the Call Recording feature from our Stratus Web Portal directly from your mobile phone. Choose a desired destination from the drop down next to “If no key is. 13. Suite 620 Irving, Texas Cloud PBX User Guide Using Your Desk Phone Using the User Web Portal Voicemail Answering Rules and Time Frames Contacts Phones Music On Hold Call History Profile FastFind LinksStratusMobile is a SIP soft client that extends VoIP functionality beyond the land line or desk top. These are enabled for all domains by default but can be turned off by request. g. OneKey® MLS. Log into your SpectrumVoIP Stratus Portal ( as an Office Manager or equivalent and select the Auto Attendant button. Navigate to the Agent Availability tab in Call Center "Reports". If Stratus Fax has been set up for your account, you will see a Fax menu option. Softphone. com. Phone User Guide. However, a user must be created before adding a conference. For others, such as Office Mangers, they will need to select the "My Account" option when clicking their name in the top right corner of the portal. Check Your App's Registration Status. The feature to prioritize calls that are waiting in a call queue allows greater control in how calls are being received. A . SpectrumVoIP, Inc. Using your SpectrumVoIP Phone at Home - All Platforms . com, 469-429-2500) If a number is pointed to a specific user, then that user will be able to manage certain aspects of the faxes that are sent to them only. Explore our plans and discover. You should now have SpectrumVoIP listed in your Google Authenticator App. Grayson. Follow. Example: To transfer a call to extension 102's voicemail. A lock (1) will display on the entry to indicate it is excluded from being deleted. Touch the Information icon beside the new phone number. 0 Release Notes. With StratusMobile, users are able to maintain the same identity when making or receiving calls from any location. STRATUSconnect is a Computer Telephony Integration (CTI) product designed to facilitate a direct pairing of your VoIP extension and computer peripherals. Set up Gravar Through WordPress. What Kinds of Features Does the Stratus Web Portal Offer? The list below gives you an idea of just some of the features you’ll get when you switch to. Click on the Allow/Block button and add a new rule under the blocked list. Open a web browser and go to stratus. Click on Users Button. You can transfer the call to 03102. From the Call Queues page, either: Click a name of a call queue. Explore our plans and discover the best options for you. This can be done by reaching out to a Technical Support Representative (469-429-2500 or [email protected] In To The Stratus Web Portal. Follow the instruction on the screen to save the contact on. 0388 [email protected] to encrypt network traffic between the customer web browsers and SpectrumVoIP's Stratus Portal. Login with Office 365Contains links to articles related to using your SpectrumVoIP products while on the go or working from home. After receiving a call from a new phone number, the user can save that number to the address book. Navigate to the Users section of the Stratus Web Portal. Stratus works best in the Google Chrome web browser. SpectrumVoIP™To begin using the application, make a call by tapping the number on the Keypad (3) and the numbers are displayed in the phone number field (2). Remember me Forgot Password. Once you get into the Inbound Routing User profile, navigate to the "Answering Rules" tab and then click on "Allow/Block". This anonymized, non-identifying data may be used to enhance such items, but is not limited to, voice activation, improve traffic analysis algorithms and techniques, and recognition. The Code listed will be used to make sure you are the one intending on logging in to your Stratus account and will refresh about every 60 seconds to keep your account secure. Customers of SpectrumVoIP’s cloud-based phone service may use this app to make and receive calls from their Android device as if dialing from their SpectrumVoIP desk phone. Site Manager - This scope is. Tap the Information icon beside the name or phone number whose call has been recorded. Next, click “Add Music,” then click the “Browse” button. One-time, initial Campaign Registration Fee – $25. com Features. This is commonly used to ring all of your SpectrumVoIP devices (desk phone, mobile app, web phone, desktop app) at. Time Frames Tab. comOneKey® MLS. Use this button to upload a file in MP3 or WAV format. Inventory Tab. StratusFAXing is done through the Stratus Web Portal. This should be a Non-SpectrumVoIP 10-Digit Number, such as a cell phone or 3rd party answering service. 972. The Layout of the SpectrumVoIP Stratus Mobile App; See more Prioritize Calls Waiting in Queues Grayson September 29, 2022 17:58; Updated; Follow. Enter a new PIN in the designated section. Stratus Training Stratus Training Video Watch this in-depth video of how to use Stratus Portal. 1. Upon successfully signing into this application, the icon showing your name should appear as light blue with a solid line. Our team is available during business hours: Monday – Friday: 8 AM – 5 PM Central Time. SpectrumVoIP Technical Support - SpectrumWAVE v3. The set up process must be completed by SpectrumVoIP. Plug either end of the Ethernet cable into the phone’s LAN jack. There are many free Android emulators available on the internet. To upload music for a specific. Select a date range. Stratus User Guide 5 TIP: Pressing another line key automatically puts your current call on hold. StratusMobile Web - Browser-Based Softphone -. Connect the supplied the AC adapter to the phone and to a working AC outlet. spectrumvoip. The Fax option is located under a user's Account view. Then, select the option for StratusCONSOLE. 13. Have a question? This at-a-glance guide offers succinct explanations of our basic features. Monthly Campaign Fee – $10. Here users can adjust their ring time, allow/block phone numbers, and add and adjust time. When the caller specified the first or last name of the person they are trying to reach, the. This is the Voicemail Menu Tree for Stratus. SpectrumVoIP Technical Support - SpectrumWAVE v3. Find the call you would like to add a Disposition to and select the Add Notes button on the far right-hand side. If the user does not know or forgot their password, they can use the "forgot password" link to reset their password. Once in the user, click on answering rules and then click on add rule. Logging Into the Stratus Web Portal; Voicemail Reminders - Persistent Phone Call Notifications; Call History in the SpectrumVoIP Stratus App; Record Calls Using the SpectrumVoIP Stratus App; Handle Calls with the SpectrumVoIP Stratus App; The Layout of the SpectrumVoIP Stratus Mobile App; Set Up Your SpectrumVoIP. Suite 620 Irving, Texas Cloud PBX Administrator’s GuideThe Layout of the SpectrumVoIP Stratus Mobile App; See more StratusFAX - FAQ Grayson May 02, 2023 17:14; Updated; Follow. Opening at 7:00 AM. This will indicate that the app was able to register to your Stratus. Stratus - Message 1. Forward Phone Number to Alternate Destination. Setting up a Holiday Auto Attendant. Click the apps button in the top right-hand corner and then click the StratusMEETING option.